• Hudson Homes partners with Rently to offer a convenient self-touring experience.
  • Find a home on our property listings page or via one of our affiliate sites and click “Enter Property Yourself.” Some homes are not available for self-touring, and you’ll need to click “Request Showing” instead.
  • You will be prompted to sign in or register with Rently. All users must register and select a plan from Rently’s options to gain access to the home.
  • After your registration is complete, you will be able to tour the home by viewing the property page, clicking “Self Tour Now," and choosing any of the open house hours that fit your schedule. If self-touring is unavailable, click “Request Showing” and continue to follow the instructions provided.
  • Upon arrival at the home, obtain a personal lockbox code through text or email.
  • After viewing, turn off all the lights and secure the home by exiting the front door.
  • The Rently keypad will automatically lock. Ensure Rently lock engaged before leaving the premises.
  • For questions, contact Rently support at 888-340-6340.
  • Please watch this helpful video on How to Self Tour with Rently.

Hudson Homes offers lease terms of 12 months.

Two persons maximum per bedroom, plus one additional occupant permitted, where permitted by law.

  • Hudson Homes currently accepts Housing Vouchers / RTA where required by state law. If you would like to confirm acceptance in your area, please dial 877-565-4669 and follow the prompts to reach a leasing representative in your area.
  • Applicants must provide a Housing Choice Voucher.

Sometimes when a home is in the process of being leased, it takes some time to update on our affiliate sites. For the most up-to-date information on a home or its availability, please visit the Find a Home section on the Hudson Homes website and search for the home’s address. Once you’ve found the home, click on the listing to find information on availability. The information listed on the website is the latest information available – this is the information you will receive if submitting an inquiry for more information. Please note, there can be a delay in updates to information provided on our affiliate sites. The Hudson Homes website is the most accurate source of information.

All Pets/Animals are subject to Property Management approval.

  • Pets
    • Hudson Homes allows a maximum of three animals per household.
    • PHOTO REQUIRED: Applicants must provide pet photo and breed information (restricted breeds result in automatic cancelation).
    • Pet restrictions apply to breed type and size. Please consider the following breeds “Restricted” and “Unacceptable”:
      • Akita
      • Alaskan Malamute
      • Boxer / Boxer Mix
      • Bulldog (any type including but not limited to American, English, French)
      • Bullmastiff or Mastiff
      • Chow
      • Doberman
      • German Shepard
      • Husky / Siberian Husky
      • Pit Bull Terrier
      • Presa Canario
      • Rottweiler
      • Staffordshire / Bull Terrier
      • Wolf Dog / Wolf Hybrid
      • *Any combination (mix) of these or any dog that has any of the above breeds linage.
    • Pets are governed by a separate addendum to the lease agreement and may result in additional fees, rents or deposit requirements. 
    • Pet fees depend on number of pets in the home and state where the property is located. A refundable pet deposit is required at the beginning of the lease term, where permitted by law.
    • HOA pet restrictions (if any) supersede those of Hudson Homes.
  • Exotic Animals
    • Hudson Homes does not allow exotic animals. Exotic animals include but are not limited to birds, reptiles and rodents.

No. Subletting is not permitted.

Leasing and Property Management: 877-565-4669

Maintenance: To place a maintenance request, please log into your portal and follow the instructions provided.

For the most up-to-date information on a home or its availability, please visit the Find a Home section on the Hudson Homes website and search for the home’s address. Once you’ve found the home, click on the listing to find information on availability. The information listed on the website is the latest information available – this is the information you will receive if submitting an inquiry for more information. Please note, there can be a delay in updates to information provided on our affiliate sites (Zillow, Trulia, Hotpads, Rent Cafe, etc.). The Hudson Homes website is the most accurate source of information.

To be added to the waiting list for a home that is listed as "coming soon” or “temporarily off the market" please visit the Find a Home section on the Hudson Homes website to locate the home you are interested, or follow the link from our affiliate sites. Once you find the home, click "add to waiting list" and enter your information to receive automatic updates. If you send an email requesting information on a coming soon home, you will be directed to perform the same task listed above.

If a Home is listed as "coming soon” or “temporarily off the market" you can add yourself to a waitlist by visiting the Find a Home section on the Hudson Homes website to locate the home you are interested, or follow the link from our affiliate sites. Once you find the home, click "add to waiting list" and enter your information to receive automatic updates. If you send an email requesting information on a coming soon home, you will be directed to perform the same task listed above.

  • To reset the Rently device
    • (1) Hold the check mark down for 30 seconds, wait 2 minutes then enter your code again.
    • (2) If the above doesn’t solve the problem, call the Rently Customer Service number at 888-340-6340 to report it.
    • (3) Call the main Hudson Homes phone number at 877-565-4669, press the prompts for Leasing, we can issue another direct code and/or alternate code.
  • Visit our Tour a Home page for more information 
  • Please watch this helpful video on How to Self Tour with Rently 
  • We encourage applicants and residents to leave us a review on Google. The link to our Google Reviews page can be found here.

Hudson Homes will remain compliant with special needs accommodations in accordance with the property code, fair housing, ADA, etc. If you have any specific questions, please reach out to Hudson Homes.

  • Once you have identified your perfect home, please complete the online application by creating an account or logging in at the Hudson Homes Applicant Login page.
  • Please note: Applicants must be of legal age, 18 years and older. Everyone who will be residing in the home that is the legal age of 18 years or older, including adult dependents age 18 or older, must submit an application (by using their own unique email address) and pay the application fee, where permitted by law.
  • Application fees may differ by state, most are $50 per adult. All application fees are non-refundable.
  • Please read all requirements before applying.

Application fees vary by state. Most application fees are $50 for each adult 18 years of age and older living in the home. Please note, this fee is non-refundable regardless of the screening outcome.

Most issues reported are due to image quality, please review the following tips if you experience any trouble verifying your ID:

  • When taking photos of your document:
    • Use a darker, solid background.
    • Avoid holding the document; it is best to lay the document on a flat surface while photographing it.
    • Be careful not to cover essential information (like barcodes, dates, images, etc.) with your hands or fingertips.
    • Take the photo(s) in a well-lit room.
    • Make sure there is no glare on the document that would make the information difficult to see or read.
    • Line up your documents within the provided guides.
    • Hold the camera steady.
    • If you are using a passport - fold it backwards along the spine to make sure that it stays open.
 
  • When taking a selfie photo:
    • Make sure your face is in the center of the screen.
    • Make sure you're in a well-lit room.
    • Make sure you're against a solid background.
    • Remove accessories such as glasses, hats, headphones, or anything else that could obscure your face.

*Please note the name and government issued ID you use on your application, MUST match the name and number on your ID used for verification. For additional queestions, call the Toll Free Number: 844-661-2566.

The application process may take up to three business days.
 

Hudson Homes offers lease terms of 12 months.

Two persons maximum per bedroom, plus one additional occupant permitted, where permitted by law.

After all documents are submitted and received by Hudson Homes, we will be in contact within one to three business days to provide a result. If there are any missing documents, someone on our team will contact you to follow up. Please monitor your inbox for important / time sensitive communications regarding your application.

  • Set up a time to tour the home by clicking "self-tour now" on the property listing. Information on how to tour can be found at  tour a home.
  • Once you’ve found the perfect home, review all application requirements outlined on this page.
  • When you are ready to apply,  create an account/log-in.
  • Once you’ve created an account, complete the application and pay the non-refundable application fee.
  • If you submit an incomplete application, you’ll receive an email letting you know that your application is incomplete.
    • Your application will not be processed until all required documentation is received. Other applications may be processed during the timeframe your application is marked incomplete. A  Required Documents Checklist is provided for your convenience.
    • 24-HOUR POLICY: To process your application in a timely manner, you must provide any additional requested documentation/information to complete your application as soon as possible. Failure to provide documents/information within the 24-hour window may result in the cancelation of your application.
  • Once you’ve submitted all required documents for a complete application, allow one to three business days to be notified of application approval, cancelation or denial by email.
  • MONITOR YOUR INBOX for important / time-sensitive email communications regarding your application. You MUST respond to communications within 24 HOURS. 
  • If you’re approved, you’ll be required to pay the security deposit and sign the lease within 24 hours of email approval notification. Failure to sign the lease and pay the deposit within the 24-hour window will result in cancelation of your application.
  • Approved applicants are generally required to occupy (“Move-in”) the home within 14 days of approval.
  • You will be contacted by the move-in team with instructions as your move-in date approaches.
  • You will be required to pay all Move-In charges 2 business days hours prior to moving into the home.
  • You will be required to provide proof of renter’s insurance at least 2 business days prior to move-in.

Applicants will receive email communication from a leasing staff member within one to three business days of receipt of a completed application.

  • You will need to pay the security deposit and sign the lease within 24 hours of approval in order to secure the lease.
  • Upon receipt of payment and signed lease, Hudson Homes will countersign the lease and provide you with the next steps for moving into your new home.
  • Payment of all of your Move-In charges is required 2 business days before you move-in.

Yes, we require that you provide a social security number. Non-U.S. Citizens will need to perform a NOVA International Credit Screening and OTFC/Criminal Check and meet all other qualifications required. The additional screening fee of $50 per adult is initiated and paid by the applicant(s).

  • INCOME VERIFICATION DOCUMENTS REQUIRED:
    • Any falsification of the applicants' income verification documents will result in the automatic denial of the application or cancelation of move in. All documents must be submitted in an un-editable format (PDF or other). All deposits and fees paid will be non-refundable. The denial will apply to all applicants listed on the application, and all future applications with Hudson Homes. Additional documents may be requested at any time to further review/verify income or identity.
    • W2 Employees
      • - Must provide their most recent pay stub showing income from the most recent pay period OR the three most recent consecutive months of bank statements showing deposits direct from the employer, mobile, or branch deposits. For example:
        • If you are paid weekly you should provide a pay stub that shows payment for the previous calendar week.
        • If you are paid bi-weekly/semi-monthly you should provide a pay stub that shows payment for the most recent bi-weekly/semi-monthly pay period on the calendar.
        • Pay stubs must be legible and include employer name, address and phone, applicant name, pay dates, YTD earnings and tax deductions. (Please see the Required Documents Checklist for an example of a valid pay stub).
      • - OR may provide bank statements.
        • Bank statements must have applicant name, bank name and address. (Please see the Required Documents Checklist for an example of a valid bank statement)
        • Three most recent consecutive months of bank statements showing deposits direct from the employer, mobile, or branch deposits.
        • Joint bank statements are not acceptable unless all account holders are applying as leaseholders.
        • Transfers between accounts, Tax Refunds, and Application Payment Services such as Cashapp, Venmo, or others, will not be considered nor calculated as income.
    • Self-Employed/ Non-W2 employees - Must provide previous three months personal bank statements or business bank statements as evidence of sufficient monthly income.
      • Three most recent consecutive months of bank statements showing deposits direct from the employer, mobile, or branch deposits.
      • Bank statements must have applicant name, bank name and address. (Please see the Required Documents Checklist for an example of a valid bank statement)
      • Joint bank statements are not acceptable unless all account holders are applying as leaseholders.
      • Transfers between accounts, Tax Refunds, and Application Payment Services such as Cashapp, Venmo, or others, will not be considered nor calculated as income.
      • Additional business information may be required
        • Proof of business ownership may be required
        • Businesses with joint owners must provide articles or certificates of organization/incorporation
    • Jobs that are commission only, base salary plus commission, tips, bonus or cash, may provide most recent pay stubs covering a period of one month (YTD may be used when calculating this income) or must provide previous three months personal bank statements as evidence of sufficient monthly income.
    • Letters of Employment
      • Offer Letters and Transfer Letters - All letters must be on company letterhead, signed by employer and include the employer contact information, employee start date and income. Start date must be within 30 days of application date.
      • Transfer Letters - All letters must be on company letterhead, signed by employer and include the employer contact information, employee start date, hours worked, and income. Letter must be dated within 30 days of application date.
    • Familial Support
      • Child Support- Must be court ordered. Applicant must provide payment statement from the relevant state Child Support Enforcement Agency covering the most recent three months.
      • Alimony - Must be court ordered. Applicant must provide order from the relevant entity and bank statements covering the most recent three months.
    • Foster Child Income - Must provide formal letter from foster agency regarding foster income or relevant payment statement from the state Foster Care Agency.
    • Social Security Income and Disability - Applicants must provide current government issued Award Letter (for the current year) reflecting the applicant as active recipient or one month of current bank statements or payment statement from the Social Security Administration or Veterans Affairs.
    • Pension and Retirement Income - applicants must provide current, relevant Pension/Retirement statements.
      • IRA statement valid within the last 30 days
      • Investment Statement valid within the last 30 days
    • Military Housing - Basic allowance for Housing (BAH) document and most recent Leave and Earnings Statement (LES) required. Orders are required for any changes in BAH not reflected on the Leave and Earnings Statement.
    • Housing Assistance - Hudson Homes currently accepts Housing Vouchers / RTA or other federal, state, or local housing assistance or subsidies where required by state, county, or municipal ordinance. 
      • If you have Leasing or Application questions, please dial 877-565-4669 and follow the prompts to reach a representative in your area. If you would like to confirm acceptance in your area, please dial 877-565-4669 and follow the prompts to reach a leasing representative in your area.
      • Hudson Homes application requirements must be met, including fees/deposits paid and additional requirements outlined on this page, for the Hudson Homes Housing Department to process the application further. If you have already submitted an application, have met the application requirements, and have questions about your RTA packet, please contact the Hudson Homes Housing Department by dialing 469-899-2551. 
      • Housing Applicants must provide Housing Choice Voucher / RTA or other relevant federal, state, or local housing assistance or subsidy documentation.
      • A final application result and timeframe will vary per city/state and/or housing authority but may take up to 60 days or longer. For questions or concerns regarding timing issues, please feel free to contact our Housing Department by dialing 469-899-2551.

Self-employed/Non-W2 employees - Must provide previous three months personal bank statements or business bank statements as evidence of sufficient monthly income

  • Three most recent consecutive months of bank statements showing deposits direct from the employer, mobile, or branch deposits.
  • Bank statements must have applicant name, bank name and address. (Please see the Required Documents Checklist for an example of a valid bank statement)
  • Three most recent consecutive months of bank statements showing deposits direct from the employer, mobile, or branch deposits.
  • Joint bank statements are not acceptable unless all account holders are applying as leaseholders.
  • Transfers between accounts, Tax Refunds, and Application Payment Services such as Cashapp, Venmo, or others, will not be considered nor calculated as income.
  • Additional business information may be required
    • Proof of business ownership may be required
    • Businesses with joint owners must provide articles or certificates of organization/incorporation
  • Hudson Homes currently accepts Housing Vouchers / RTA where required by state law. If you would like to confirm acceptance in your area, please dial 877-565-4669 and follow the prompts to reach a leasing representative in your area.
  • Applicants must provide a Housing Choice Voucher.

If there are any disagreements regarding security deposits, please contact the application coordinator you’ve been working with.

  • Applications are valid up to 30 days from initial application date and application fees may be reapplied if any of the following apply:
    • The application is canceled due the applicant’s failure to provide required documentation within the 24-hour timeframe.
      The application fees can be reapplied (within 30 days of the original application date) once the applicant supplies the required documents.
    • See Multiple Applications Policy: when multiple applications are received on a home, non-prevailing parties may still be qualified for another home of similar price range
      (no additional application fees will be required for any additional application submitted within thirty (30) days from the initial approval date).
      Please contact an application coordinator if you would like to reapply for a different home.
  • Denied applications are not eligible to be reapplied.
  • Our application process includes identification and income verification, criminal background check, credit check, and rental history verification.
  • Please see Application Requirements for full screening requirements and items that may result in automatic denial.

Although screening is not solely based on credit, credit history should show that the resident has paid bills on time and does not have a history of landlord debt write-offs or collection accounts. Any money owed to a previous landlord or current landlord including Hudson Homes Management is cause for decline of your application, except where prohibited by law. Your application may also be declined, or an additional deposit may be required due to poor credit history. Please read the below carefully:

  • Landlord Collections: Applicants must not have any open/unpaid landlord collections, except where permitted by law.
  • Evictions/Dispossessory Filings: Applicants must not have any evictions within the last five years. No more than two dispossessory filings annually in the past three years.
  • Bankruptcies: All bankruptcies must be closed or discharged 30 days or more. Open bankruptcies are cause for automatic decline of your application.
  • Judgments/Foreclosures: All judgments must be older than one year. Foreclosures within the last three years will be declined.
  • Government/State Tax liens: All liens over $5,000 will be reviewed and subject to an additional deposit or may result in your application being declined.
  • Collections: Applicants with collection accounts within the past 12 months may be subject to an additional deposit or may result in your application being declined.
  • Hudson Homes is not responsible for the outcome of the applicant’s screening. It is the applicant's responsibility to know of any issues regarding their own credit that would affect their rental status.
  • Please unlock your credit prior to applying. If your credit is “locked,” your application will not be screened until you give Hudson Homes permission to screen your application. Permission must be received within 24 hours of notification or your application will be canceled.
  • Fraud flags on your credit profile must be removed in order to move forward with the application process. If you receive a Social Security Number Fraud Alert, your application will not be considered until all fraud/ SSN alerts have been remedied. Additional documentation may be required.
  • No Credit history may result in your application being declined. However, obtaining a qualified Guarantor may be acceptable. Please see Guarantor qualifications below.
  • Screening is done by third party, RentGrow. If your application is declined, you will receive an Adverse Action notification with directions on how to contact RentGrow with any questions.
  • If screening results in an unexpected credit related denial, we suggest applicants reach out to the credit reporting agencies to address any inconsistencies in their credit history.
  • Screening is done by third party, RentGrow.
  • If your application is denied, you will receive an Adverse Action notification with directions on how to contact RentGrow with any questions.
  • Hudson Homes is not responsible for the outcome of the applicant’s screening. It is the applicant's responsibility to know of any issues regarding their credit that would affect their rental status.
  • If screening results in an unexpected credit related denial, we suggest applicants also reach out to the credit reporting agencies to address any inconsistencies in their credit history.
  • Co-Signers/Guarantors are allowed by invitation only and may be offered as an option for the following screening results:
    • Unsatisfactory credit rating.
    • Insufficient Income
    • Guarantor will be responsible for monthly payments throughout the term of the lease.
    • Guarantors must submit an application and meet additional credit and income (4.5 times rent amount) requirements.
    • Guarantors may not be used for unsatisfactory Rental history, Landlord debt, or Criminal history

In today’s competitive marketplace, it is common to receive more than one application on any given home. In this instance, the following will apply:

  • All applications received on the same date will be processed and approved in the order received.
  • Applications received after hours and on holidays will be processed the next business day.
  • Applications are approved on a first-come, first-serve basis, meaning the applicant who applies and supplies all of the required information for screening first, and is approved first receives the home.
      • If your application is submitted incomplete, Hudson Homes will not resume processing it until it is completed.
      • During the timeframe your application is marked incomplete, other complete applications may be processed.
      • It is imperative to submit all requested documents/information as soon as possible. Failure to provide documents/ information within 24 hours will result in the cancelation of your application.
      • Hudson Homes will continue to market the home and accept rental applications until a lease is fully executed.
  • Non-prevailing parties will be notified if the home is leased to another applicant.
  • Non-prevailing parties may still be qualified for another home of similar price range (no additional application fees will be required for any additional application submitted within 30 days from the initial approval date). Please contact an application coordinator if you would like to reapply for a different home.
  • Please note, application fees are NON-REFUNDABLE in the event of multiple applications received on any home. However, you may be able to transfer your application fee.

Rental history will be considered when screening applicants. Please read the below carefully.

  • Any debt owed to a Landlord must be paid in full before the application can be considered, except where prohibited by law.
  • Applicants must have given a 30-day notice to vacate to previous landlord.
  • Forcible Entry and Detainers (Evictions) due to property damage, unpaid rent, drug use or any criminal activity will not be accepted under any circumstances.
  • Applicants must not have more than three late payments within 12 months or five late payments within 24 months or the application may be subject to decline. Late payment policies differ by state and are contingent upon the state in which the home is located.

A criminal background screening will be conducted on each applicant. The application will automatically be declined for any of the following reasons.  

  • Felony records that include any violent crime against a person(s) or sexual nature.
  • Serious Misdemeanors in the last seven years.
  • Exact name match on the OFAC Watch List.
  • Name and DOB matches on the Registered Sex Offender Database.
  • Any drug charge in the last seven years.
  • Persons who have been charged, convicted, or received deferred adjudication for a felony or a misdemeanor involving the above crimes.
  • All screening is done by a third party, RentGrow.
  • If an applicant is denied, they will receive and adverse action letter explaining the reason for denial and how to contact RentGrow with any questions.
  • If an applicant is denied, due to unverifiable, altered or falsified documents, they will will be notified via email. The email will will explain the reason for denial. Any falsification of the applicants' documents will result in the automatic denial of the application or cancelation of move in. All deposits and fees paid will be non-refundable. The denial will apply to all applicants listed on the application.

All Pets/Animals are subject to Property Management approval.

  • Pets
    • Hudson Homes allows a maximum of three animals per household.
    • PHOTO REQUIRED: Applicants must provide pet photo and breed information (restricted breeds result in automatic cancelation).
    • Pet restrictions apply to breed type and size. Please consider the following breeds “Restricted” and “Unacceptable”:
      • Akita
      • Alaskan Malamute
      • Boxer / Boxer Mix
      • Bulldog (any type including but not limited to American, English, French)
      • Bullmastiff or Mastiff
      • Chow
      • Doberman
      • German Shepard
      • Husky / Siberian Husky
      • Pit Bull Terrier
      • Presa Canario
      • Rottweiler
      • Staffordshire / Bull Terrier
      • Wolf Dog / Wolf Hybrid
      • *Any combination (mix) of these or any dog that has any of the above breeds linage.
    • Pets are governed by a separate addendum to the lease agreement and may result in additional fees, rents or deposit requirements. 
    • Pet fees depend on number of pets in the home and state where the property is located. A refundable pet deposit is required at the beginning of the lease term, where permitted by law.
    • HOA pet restrictions (if any) supersede those of Hudson Homes.
  • Exotic Animals
    • Hudson Homes does not allow exotic animals. Exotic animals include but are not limited to birds, reptiles and rodents.
  • Emotional Support Animals (ESA) are exempt from any rent, fees, deposits, dog breed restrictions, and insurance requirements.
  • Applicant must agree that the animal cannot create a nuisance and that it must be on a leash if outside the home, but on the property area.
  • PHOTO & DOCUMENT REQUIRED:
    • Applicants must provide ESA photo
    • Applicant must provide a doctor's letter dated within the past 12 months to support the necessity of the support animal. 
  • Service animals are exempt from any rent, fees, deposits, dog breed restrictions, and insurance requirements.
  • DOCUMENT REQUIRED:
  • Hudson Homes does not allow exotic animals. Exotic animals include but are not limited to birds, reptiles and rodents.
  • Please contact Hudson Homes with any questions regarding restricted/exotic pets prior to applying.
  • Yes, proof of insurance is required a minimum 2 business days prior to move-in.
  • You are required to provide proof of Renter’s Insurance with minimum liability coverage of at least $100,000. 
    • All adults who are named on the lease must be listed on THE SAME policy, OR each adult must provide their own coverage, meeting the minimum criteria or $100k in liability coverage.
  • "Hudson Homes Management" shall be named as an additional insured/interested party on your renter's insurance policy. Please see your lease agreement for details. 
Hudson Homes Management 
PO BOX 3687
Coppell, TX 75019
  • We recommend you visit our preferred vendor www.ResidentShield.com for a quote and to obtain coverage. To enroll in the ResidentShield plan, feel free to visit the website above or contact the ResidentShield customer service team at 1-800-566-1186. Coverage can begin with ResidentShield immediately, and our office will receive an automatic notification of your online policy purchase.
  • Please remember Hudson Homes does not provide coverage for your personal belongings. If you would like to purchase coverage, you may.
  • Providing your proof of Renter’s Insurance
    • If you have chosen your own insurance provider, you must log in to your Resident Portal and upload your proof of insurance. Go to the “Lease” tab in your Resident Portal to upload.
    • If you choose ResidentShield as your provider, your insurance information will automatically be added to your resident portal.
  • Residents who do not provide adequate proof of renter’s insurance may be auto-enrolled in Hudson Homes’ master policy (liability only) for an additional charge.
Leasing and Property Management: 877-565-4669

Maintenance: To place a maintenance request, please log into your portal and follow the instructions provided.

For all application information, requirements and restrictions including credit and criminal background questions, restricted breeds and other policies, visit the Application Requirements section of the Hudson Homes website. Applicants should familiarize themselves with all requirements prior to applying.

Review the email you received and provide the requested information. A checklist of all Required Documents can be found on the Hudson Homes website. If you have been asked to provide additional documents, please upload your documents to your application portal, or respond to the email you received and attach your documents within the 24-hour timeframe, or your application will be canceled.

Please review the cancelation email you received for more information. Common reasons for cancelation include but are not limited to failure to provide required documents within the 24-hour timeframe, failure to provide correct documents, listing a restricted pet breed on your application, or cancelation due to multiple applications being received on the home. Please visit the Hudson Homes website for a Required Documents Checklist and full Application Requirements and policies.

When multiple applications are received on a home, non-prevailing parties may still be qualified for another home of similar price range (no additional application fees will be required for an additional application submitted within 30 days from the initial approval date). Please review the multiple applications email you received and respond to let us know if there are other homes that you would like to be applied to, or visit the Hudson Homes website for more information on the policy.

If your application has been canceled due to an alert on your credit profile, please read the email you received for next steps. A credit alert is a general notification for inconsistencies on your application and could be due to a typo or incorrect SSN, credit freeze, or a number of other items.

  • Please unlock/unfreeze your credit prior to applying. In the case that we receive an alert on your credit file, including a “locked” or “frozen” alert, your application will not be processed until you give Hudson Homes permission to move forward.
    • Please note that other applications may be processed in the timeframe that Hudson Homes is waiting to hear back from you.
    • Permission to move forward with your application must be received within 24 hours of the alert notification or your application will be canceled.


Hudson Homes cannot move forward with your application until you contact the screening provider to get an explanation (we are unable to do this on your behalf) and call or email us back to give us permission to screen your application.

Once you have contacted RentGrow for an explanation and understand what the issue is, please reach back out to us so that we can help correct any inconsistencies on your application and help you move forward with the screening process.

If your application is pending cancelation due to a credit freeze on your credit profile, please read the email you received for next steps.

Hudson Homes cannot move forward with your application until you remove the credit freeze from your profile and give us permission to screen your application. Permission must be received within 24 hours of this notification, or your application will be canceled.

Once you have confirmation that the credit freeze has been removed, please reach back out to Hudson Homes to notify us that the credit freeze has been removed, and that we have permission to screen your credit.

The application timeline can be found on the Hudson Homes website in the Application Requirements section. Please allow up to three business days for processing and response to communications. Be sure to monitor your inbox for important time sensitive emails regarding any additional information needed and/or the status of your application.

You can find your applicant portal by navigating to the “Applicants” section of the Hudson Homes website, and clicking on the “Applicant Login” drop down. Or by CLICKING HERE .

 

Please consult your move-in/welcome packet email for your property management team's information or dial the main Hudson Homes phone number 877-565-4669 and follow the prompts.

If you received an Adverse Action letter, your rental application was declined because you or the group you applied with did not meet the minimum rental requirements. For privacy reasons, the letter only discloses your individual results to you.

Please read the letter for more information about your denial. If your screening result has resulted an unexpected credit related denial, we suggest you reach out to Experian to address any questions you may have about your credit history.
Experian
(888) 397-3742
http://www.experian.com

You are able to add an additional applicant within the “Additional Applicants” step of the online application. If you experience any difficulty, please dial 877-565-4669 and follow the prompts for Applications.

Please remember:

  • Everyone who will be residing in the home that is the legal age of 18 years or older, including adult dependents age 18 or older, must submit an application (by using their own unique email address) and pay the application fee, where permitted by law.
  • You will be able to invite additional occupants/applicants by adding their name and email below.
  • Additional Applicants have 24-hours to complete their application once the email invitation is sent. If they do not complete the application within the required timeframe, their application AND your application will be canceled.
  • All occupants age 18+ must submit to a criminal background and credit screening and pass the screening requirements.

You are able to pay your application fees within the "Application Charges" step of the online application. Click "Add a Debit Card" and save to add your method of payment. From there, you will be able to submit payment of your application charges. Please note application fees are non-refundable.

We encourage you to review available inventory on our website and select a home that you would like to be transferred to. Please reach out to your application coordinator by dialing 877-565-4669 and following the prompts to transfer your application. Please note application fees are valid for 30 days from the original date of application.

  • WITHIN 24 HOURS OF APPROVAL - Pay your security deposit online.
    • Once you log in to your account, you may see an “Additional Documents if Requested” page. If you do not have any additional documents to add, click “continue” to skip this step.
    • You will be automatically directed to the “Application Charges” step.
    • Your security deposit amount will be listed under “Payment Details.”
    • To pay your security deposit, check the box for security deposit.
    • Choose an account or add a new payment account below.
    • Click “pay” to make your payment.
    • You will be directed to a payment screen to complete your payment.

If the home that you applied for received multiple applications, you may be added to a waitlist. When multiple applications are received, applications are reviewed and approved based on the order of complete applications are received.

If you've been put on the waitlist, it means another applicant has been approved for the home and you have been placed on the waitlist as a back-up applicant. If the approved applicant does not proceed within 24 hours, the home will become available again and you will be notified.

You will receive an approval email and will have 24 hours to review your charges, pay your security deposit and sign your lease.

You can do all of these things from your Applicant Portal. CLICK HERE to log in, or navigate to this page by visiting the Hudson Homes website at www.HudsonHomesManagement.com, navigate to the Applications section of the website, and clicking “Apply Now/Log In” on the dropdown.

  • We encourage applicants and residents to leave us a review on Google. The link to our Google Reviews page can be found here.

Hudson Homes will remain compliant with special needs accommodations in accordance with the property code, fair housing, ADA, etc. If you have any specific questions, please reach out to Hudson Homes.

Hudson Homes uses a third party ID verification service. If you have trouble verifying your ID, please see visit our ID Verify page for more information and answers to common questions.

The fastest way to get in touch with a team member regarding your move-in is to dial 877-565-4669 and follow the prompts.

 

  • Once your lease is countersigned, you may pay your move-in charges at any time by logging in to your Resident Portal.
  • Once the required move-in funds have been confirmed paid, you will receive access instructions via email on your day of move-in.
  • Please note, all move-in charges MUST BE PAID IN FULL 2 BUSINESS DAYS PRIOR TO YOUR MOVE-IN. If you do not make your payment on time, your move-in may be canceled or delayed.

 

Once your move-in is approved, you will receive an email containing your next steps for move-in. All next steps are also included in the Pre Move In Checklist.

You will not receive access information for your home until all move-in charges are paid.

The Move In Day Access Instructions expands on the information included in the email from your Move-In Coordinator (Subject: “Move In Day Access Instructions”) that you have received/will receive on your DAY OF MOVE-IN.

You will not receive access information for your home until all move-in charges are paid.

If you live in a Hudson Home managed by and HOA, your Move-In Coordinator will be able to provide you with access (gate code/other) information. You will receive your HOA covenants upon move in. Any additional community access will be provided by your Property Manager.

  • Once the required move-in funds have been confirmed paid, you will receive access instructions via email on your day of move-in.
  • You will not be provided access codes until you pay your move-in charges. Please note, all move-in charges MUST BE PAID IN FULL 2 BUSINESS DAYS PRIOR TO YOUR MOVE-IN. If you do not make your payment on time, your move-in may be canceled or delayed.
  • Yes, proof of insurance is required a minimum 2 business days prior to move-in.
  • You are required to provide proof of Renter’s Insurance with minimum liability coverage of at least $100,000. 
    • All adults who are named on the lease must be listed on THE SAME policy, OR each adult must provide their own coverage, meeting the minimum criteria or $100k in liability coverage.
  • "Hudson Homes Management" shall be named as an additional insured/interested party on your renter's insurance policy. Please see your lease agreement for details. 
Hudson Homes Management 
PO BOX 3687
Coppell, TX 75019
  • We recommend you visit our preferred vendor www.ResidentShield.com for a quote and to obtain coverage. To enroll in the ResidentShield plan, feel free to visit the website above or contact the ResidentShield customer service team at 1-800-566-1186. Coverage can begin with ResidentShield immediately, and our office will receive an automatic notification of your online policy purchase.
  • Please remember Hudson Homes does not provide coverage for your personal belongings. If you would like to purchase additional coverage, you may.
  • Providing your proof of Renter’s Insurance
    • If you have chosen your own insurance provider, you must log in to your Resident Portal and upload your proof of insurance. Go to the “Lease” tab in your Resident Portal to upload.
    • If you choose ResidentShield as your provider, your insurance information will automatically be added to your resident portal.
  • Residents who do not provide adequate proof of renter’s insurance may be auto-enrolled in Hudson Homes’ master policy (liability only) for an additional charge.
CLICK HERE to log in, or navigate to this page by clicking on the "Residents” section in the navigation bar of this website, and choosing “Resident Portal & Maintenance Requests” from the dropdown.

Your log in information will be the same information you used to access your Applicant Portal. Your username is your email address. If you are unable to login, click on "Forgot Password?" below the login box.
CLICK HERE to review your resident responsibilities (Welcome Home Maintenance Orientation).
Hudson Homes is not responsible for pet activity. Deposits are not returned until you move out of the house and final accounting is completed.
  • You'll receive your security deposit generally within 30 days, in the form of a check mailed to the forwarding address that you'll provide during the move-out process.
  • If the check has to be canceled for any reason, including being lost in the mail or an incorrect forwarding address, an additional 30 timeline will be required before reissuance.
  • If any damage is discovered in the move-out inspection, the cost of repairs will be deducted from your deposit.
For portal account setup and assistance, please contact your property manager or call 877-565-4669.
Log into your Resident Portal for any personal profile updates, or contact your property manager.
Please contact your property manager for more information on how to add a roommate. Please note that all residents must be on the lease. Subletting is not permitted.
No. Subletting is not permitted.
Yes. Lease holders are responsible for ensuring that the balance on the home is settled to $0 on a monthly basis in accordance with the terms of your lease. If your roommate moves out, as the sole leaseholder, you are responsible for the rent payment.
  • Yes, proof of insurance is required a minimum 2 business days prior to move-in.
  • You are required to provide proof of Renter’s Insurance with minimum liability coverage of at least $100,000. 
    • All adults who are named on the lease must be listed on THE SAME policy, OR each adult must provide their own coverage, meeting the minimum criteria or $100k in liability coverage.
  • "Hudson Homes Management" shall be named as an additional insured/interested party on your renter's insurance policy. Please see your lease agreement for details. 
Hudson Homes Management 
PO BOX 3687
Coppell, TX 75019
  • We recommend you visit our preferred vendor www.ResidentShield.com for a quote and to obtain coverage. To enroll in the ResidentShield plan, feel free to visit the website above or contact the ResidentShield customer service team at 1-800-566-1186. Coverage can begin with ResidentShield immediately, and our office will receive an automatic notification of your online policy purchase.
  • Please remember Hudson Homes does not provide coverage for your personal belongings. If you would like to purchase additional coverage, you may.
  • Providing your proof of Renter’s Insurance
    • If you have chosen your own insurance provider, you must log in to your Resident Portal and upload your proof of insurance. Go to the “Lease” tab in your Resident Portal to upload.
    • If you choose ResidentShield as your provider, your insurance information will automatically be added to your resident portal.
  • Residents who do not provide adequate proof of renter’s insurance may be auto-enrolled in Hudson Homes’ master policy (liability only) for an additional charge.
  • Hudson Homes will pay utility service providers directly, except where prohibited by law. Utilities include water, sewer, gas, electric, and trash.
  • In some states, the resident is resposible for direct payment select utilities. If this applies, the resident will be notified and should pay the Utility Bill in accordance with the Utility Addendum attached to the Lease.
  • The Utility Bill is due monthly, concurrently with rent.
  • For Utility related questions, please contact YES Energy: YES Energy Customer Service for Tenants (833) 466-4396 [email protected]
  • Please see Pre-Move In Checklist and or/your lease for more information. If you still have questions, please reach out to your property manager.
  • You will need permission to modify the house (add additional jacks / outlets) for any cable installation. Routine service establishment requires no additional approval. You can submit a request for alterations through your Resident Portal or through your property manager.
  • Satellite dishes may not be attached to the house or any fence on the property. A stand-alone pole should be used and placed in such a location as to not present a hazard on the property. Satellite dishes must be removed at time of move-out.
  • Please contact your property manager for detailed instructions.
  • Rent is due each month on or before the 1st and is delinquent thereafter.
  • Please check the Resident Portal periodically to ensure you’re making the proper payments and there are no delinquent charges on your ledger.
    LATE PAYMENTS
  • Rent received after 5:00 P.M. on the 5th day of the month will incur a late charge.
  • Late payments will not be accepted unless the total Late Charge amount owed is included.
  • Please refer to your lease for the Late Fee Policy in your state.
  • When you make a rental payment through your Resident Portal , you will receive an automatic confirmation via email.
  • You can review a record of past payments on your resident portal.
  • If you do not receive a payment confirmation, please contact your property manager.
The online portal is only for full balance payments and does not recognize partial payments. Partial payments online or via check will not be accepted.
  • ACH payments can take up to three days to show up on your bank account because of processing. Your Resident Portal shows the latest payment histories.
  • If your payment was made and it has been more than 3 days with no updates in your resident portal, please contact your property manager.
In the event that your Resident Portal does not accurately reflect your payment, please contact your property manager with proof of payment for follow-up.
We are unable to cancel your payment. If you need a payment canceled, you will need to contact your bank.
Once your lease expires, it will automatically roll over to a month-to-month status and will include a fee (based on your lease terms) if you have not renewed your lease or given us a notice to vacate.
  • If you need to move out, you must provide notice in writing in accordance with your lease terms.
  • You can e-mail you property manager or mail your Notice to Vacate to our offices at:
ATTN: Property Management
Hudson Homes Management
Energy Square Two,
Fifth Floor Suite 500,
4849 Greenville Ave
Dallas, TX 75206.
  • Please provide your new home address or forwarding address in this written notice. We will send your security deposit check to the address that you provide.
If you are a service member under orders, we thank you for your service and will do everything we can to accommodate. You will need to send a copy of your orders to your property manager with at least 30 days' notice.

Leasing and Property Management: 877-565-4669
Maintenance: To place a maintenance request, please log into your portal and follow the instructions provided.

No, Hudson Homes does not permit smoking in the interiors of the home.
  • To get started, register in the Resident Portal and schedule your rental payment.
  • Use the resident portal to pay rent, contact us, request maintenance, etc.
  • You will be contacted by our office 60 - 90 days in advance of your lease expiration to discuss renewals options.
The terms of your current lease agreement are legal and binding; it remains in effect through the duration of your current lease.
  • Hudson Homes has all deposits transferred from your previous property manager and will process deposit refunds at the time of move-out as appropriate.
  • The deposit amount listed on your lease agreement is the amount Hudson Homes will honor.
  • No, your security deposit will not change.
  • We encourage applicants and residents to leave us a review on Google. The link to our Google Reviews page can be found here.